Communication is vital.
Whether it is between your mouse and computer, computer and modem, whatever the scenario, without communication things break down.
Without communication we would not know how to assist you.
So, for a quick chat, we have implemented a live chat forum.
It will be between you and the online technician.
Send a request if no-body is online and we will receive your email and rush to come chat with you...even if it’s just to say “Howzit?”.
We have also started a blog where you can raise issues and get support from various users.
This is always helpful for other users who might experience the same problem as you, at a later stage.
We have furthermore to these FREE SUPPORT TOOLS implemented the following for our PAID CUSTOMERS:
* HELP DESK with ticket, login, email and feedback options
* REMOTE DESKTOP SUPPORT (busy implementing...)